Client Partner? Insurance/Blockchain), Singapore

Job Responsibilities
Client Management & Financials
Engage clients to understand needs and promote Xceedance solutions drive growth through new and existing account expansion Build trusted client relationships and represent Xceedance at industry events Act as internal client advocate and single point of contact for escalations on deliverables Leverage market and competitive insights to position Xceedance differentiators and maximize account value Maintain current client contracts (SOW and MSA) and oversee billing, invoicing, and payment resolution proactively flag delays and follow up on issues Manage account P&L and profitability Execute the strategic business development framework using Salesforce to manage prospects through the full sales cycle Service Delivery
Coordinate governance sessions between clients and internal delivery teams Lead Voice of Customer / NPS initiatives and drive resulting action plans Serve as primary escalation contact for service delivery and billing matters Requirements
12+ years leading business development and client relationships in insurance services Track record managing large-budget engagements and revenue accountability Deep, practical understanding of insurance operations and how Xceedance offerings solve client challenges Established network at decision-making levels across insurers, reinsurers, brokers, and underwriting agencies Experienced working in globally distributed environments with international clients Entrepreneurial, agile mindset with strong storytelling, emotional intelligence, and collaboration skills Excellent written and verbal communication with proven deal-closing ability Willing to travel 15%+ with occasional international trips