Innovation & Venture Designer, Singapore

Our client is looking for a senior Innovation and Venture Designer with strong expertise across UX/UI, product design, human-centred design, venture incubation and AI-augmented design workflows. This is a senior individual contributor role based in Singapore, working on a hybrid basis.
The client is a large financial services organisation with a venture-building and innovation arm. The contractor will support the Head of Innovation and Design in shaping and delivering customer-centric digital and service experiences across multiple ventures.
The role is intended to improve customer outcomes, accelerate venture validation, strengthen product-market fit and support the creation, incubation and scaling of new ventures. Success will be assessed through improved usability, engagement, conversion, time-to-market, design quality and the ability to influence venture and product decisions through evidence-led design.
What you will be doing Own end-to-end experience design for digital products and platforms across the venture lifecycle, from discovery through to scale. Translate customer needs, business strategy and technical constraints into intuitive, usable and scalable design solutions. Define and maintain design standards, interaction patterns and design systems across ventures where appropriate. Lead design-led discovery and innovation activities, including user research, journey mapping, service design and problem framing. Apply methodologies such as Design Thinking, Lean Startup, Jobs-to-Be-Done and rapid experimentation to validate concepts. Support venture incubation by shaping value propositions, MVP definitions and experimentation roadmaps. Facilitate and contribute to design sprints, ideation sessions and co-creation workshops with internal and external stakeholders. Use AI to accelerate qualitative and quantitative research synthesis, while safeguarding against bias and hallucination. Design and operate AI-augmented discovery, ideation and prototyping workflows, combining human insight with AI agents and tools. Establish design quality standards, evaluation criteria and review mechanisms for AI-generated and human-generated outputs. Define human-in-the-loop checkpoints to ensure design quality, differentiation, ethical use and regulatory compliance. Partner closely with engineering and delivery teams to support efficient and faithful implementation. Operate across multiple ventures simultaneously, prioritising work based on strategic impact. Act as a trusted design partner to venture CEOs, senior product managers and senior innovation leadership. Balance customer needs, commercial objectives, regulatory considerations and delivery constraints. Adhere to relevant policies, procedures, governance, risk and conduct requirements.
Your background 10–15+ years' experience across facilitation, product design, product commercialisation, innovation design, UX/UI and/or consulting. Proven experience designing complex, customer-facing digital products at scale. Strong expertise in UX research, interaction design, visual design and prototyping, including Figma. Experience working in AI-augmented or automation-rich product environments, using AI tools or agents to accelerate discovery and delivery. Ability to define intent, constraints and evaluation criteria for AI-generated outputs across design and innovation workflows. Strong systems thinking, with experience designing workflows, guardrails and governance rather than only design artefacts. Strong understanding of agile product development and cross-functional delivery models. Experience operating at Director-level influence without formal people management responsibility. Ability to clearly articulate design decisions to senior, non-design stakeholders. Experience with Claude Code and/or Cursor is preferred.