Executive (Tenant Relations and Operations ), Singapore

Job Description Facilities & Front Desk Operations . Oversee daily front-desk and facility operations for The Nook to ensure a premium, well-organized environment. . Manage daily operational logistics, including pantry supplies, equipment maintenance, and meeting-room booking schedules. . Conduct daily facility walkthroughs to ensure the workspace is maintained in a clean, defect-free condition, and manage the visitor registration system. Tenancy Relations . Assist with preparation of commercial tenancy documentation, including lease agreements, upcoming renewals, and extensions. . Maintain accurate tenant records and execute necessary follow-ups to ensure administrative compliance. Tenant Engagement & Service . Proactively build rapport with members to deliver a strong community spirit and top-tier hospitality. . Coordinate and execute tenant engagement activities, ranging from community networking events to wellness sessions, to foster a strong tenant community. . Serve as a point of contact for tenants, internal stakeholders, and external vendors to promptly resolve facility-related issues and maintain high service standards. Operational Support & Projects . Provide administrative and operational support for special projects (e.g., sustainability initiatives, process improvements) and assist senior management with ad-hoc reporting as required. . Any other duties as assigned by the Head of Department. Requirements Diploma in any discipline. Preferably in Hospitality. Fresh graduates are welcomed to apply. At least 2 years of experience in Customer service, hospitality, retail operations, or admin will be an advantage. Possess good communication and interpersonal skills. Proactive and able to take initiative independently. Ability to multitask under pressure and has operational problem-solving mindset. Ability to pay attention to detail in documentation. Willing to work 1030am to 8pm shift.