Delivery Manager, Singapore

Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable future. With 340,000 team members across 50+ countries, Capgemini delivers end‑to‑end services and solutions that span strategy, design, engineering, AI, cloud and data, and industry expertise.

• Translate the platform vision into a clear roadmap for your domain.
• Prioritise product backlogs based on business value, user impact, and dependencies.
• Align domain priorities with overall platform objectives and delivery timelines.
• Conduct user research, workshops, and data analysis to define requirements.
• Collaborate with designers and engineers to design, test, and deliver impactful features.
• Iterate on features based on feedback and metrics to improve usability and effectiveness.
• Build strong relationships with policy, operations, and technology stakeholders across agencies and community partners.
• Facilitate requirements gathering, feedback loops, and adoption activities.
• Balance competing needs and negotiate trade‑offs while maintaining focus on user and organisational outcomes.
• Define and track product performance metrics such as adoption, efficiency gains and user satisfaction.
• Use analytics and insights to propose enhancements and improve product value.
• Support the implementation of best practices in product management.
• Identify and mitigate risks or delivery blockers.
• Ensure features meet security, compliance and performance requirements.
• Collaborate with QA teams to support testing and release readiness.

• Degree in Computer Science, Information Systems, Engineering, Business or a related discipline.
• 5+ years as a delivery manager, product manager or business analyst.
• Experience delivering large‑scale IT systems, ideally in case management, social services or enterprise SaaS platforms.

• Strong product sense, backlog management and delivery execution.
• Experience working directly with engineers, designers and multiple stakeholder groups.
• Skilled at translating strategy into actionable requirements.
• Familiarity with Agile delivery practices and modern product development tools.
• Excellent communication, facilitation and negotiation skills.

• Knowledge of Singapore's social service ecosystem and processes.
• Experience in inter‑agency systems integration or government digital services.

• Flexible work practices.
• 40 hours of self‑development per year and a wide selection of learning opportunities.
• Comprehensive learning and growth initiatives.

We believe diversity of thought fuels excellence. Capgemini encourages applications from suitably qualified candidates regardless of gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. We celebrate diversity in all its forms and are committed to building an inclusive workplace.