Senior Call Center Ops & Stakeholder Communications Lead, Singapore

Health Sciences Authority in Singapore seeks a Call Centre Operations Supervisor. This role involves managing daily call handling activities, ensuring quality service delivery, and supporting case management processes. Candidates should have relevant experience in call centre operations and strong communication skills. The position requires proficiency in managing high-volume calls and the ability to interact with diverse stakeholders. This is a 1-year contract position with a rotational shift requirement, including weekends and public holidays. #J-18808-Ljbffr