Senior / Pharmacist, NUHS Pharmacy*, Singapore

You will provide pharmaceutical care services by ensuring optimal patient outcome, manage inventory and ensure that drugs are dispensed according to protocol and legal requirements. You will also ensure smooth daily operations and profitability of the pharmacy.

• Professional Services: Accountable for accurate dispensing of medicine to the right patient.
• Monitor the activities of assigned pharmacy technicians engaged in the preparation, labelling and delivery of medications and other pharmaceutical supplies in accordance with physicians’ prescriptions.
• Ensure compliance with local laws and regulations pertaining to the dispensing of drugs and controlled drugs and the maintenance of required needs, to reduce risks of errors.
• Clarify and resolve prescription ambiguities with prescribers.
• Identify, assess and resolve any drug-related problems, advise doctors on suitable drugs that provide the best outcome for patients.
• Advise patients and care providers of potential drug interactions, possible side effects, storage information and instructions on how to use their medications.
• Address patient information needs to enhance compliance and self-care.
• Motivate team members to achieve high standards of professional counselling.
• Provide information and advice to healthcare professionals and the community on the selection, dosages, interactions and side effects of medications.
• Offer self-care management advice on minor ailments and health promotion.
• Provide ambulatory care services and specialized services to help patients manage chronic conditions.
• Monitor the health and progress of patients to ensure the safe and effective use of medication; refer patients to other healthcare professionals when appropriate.
• Ensure the team provides professional and courteous service to all patients/customers at all times.
• Inventory management: store medications appropriately according to policy and legal requirements to ensure quality, security and proper disposal; comply with control procedures for loss prevention; enforce security measures for storage of controlled substances; assist in managing inventory to maintain optimum levels.
• Approve orders of pharmaceutical supplies, medical supplies and drugs; ensure stock turn days meet KPI targets; conduct stock takes and cycle counts; regularly check expiry dates to reduce wastage; assist in preparing reports for cold chain breaks or inventory incidents; conduct regular audits of drugs in E-kits, E-trolleys, treatment rooms and immunization rooms in polyclinics.
• Staff Training & Development: orientate and induct newly recruited pharmacy technicians/assistants; provide training and guidance to students; conduct regular training sessions to enhance knowledge and ensure target training hours are met.
• Administration: assist the Clinic Pharmacy Manager with administrative functions; adhere to audit checks on accounting and cash handling; prepare reports accurately and timely; provide feedback to improve processes; maintain records and assist in scheduling manpower; ensure housekeeping and display according to planograms; monitor store profitability and suggest improvements; handle patient complaints and dispensing errors appropriately; report dispensing errors to the Head of Department and address patient complaints with the relevant heads.
• Regulatory: ensure applicable laws and regulations are met and related documentation maintained; comply with policies or advisories issued by government agencies or the Ministry of Health.
• General: coach and supervise team members; participate in improvement projects/activities; perform any other duties as assigned.

• Degree in Pharmacy
• Registered with Singapore Pharmacy Council and Form A license with Health Sciences Authority
• Keep abreast with changing medical treatments by attending continuing medical education talks and seminars; achieve mandatory CPD points and target training hours per year.
• At least 3-5 years of working experience in clinical setting
• Demonstrates the ability to communicate information and ideas well to other healthcare professionals and patients.
• Must have initiative, drive and ability to work in a fast-paced environment
• Must be team-oriented
• Possess good organisational, analytical and excellent communication skills

5.5 days’ work week (non-shift)

National University Polyclinic (NUP) - West region

• Mid-Senior level

• Full-time

• Health Care Provider

• Hospitals and Health Care