AVP, Head, Integration, Innovation Automation, Singapore

SG

Lead enterprise-wide innovation, integration, and intelligent automation across corporate and enterprise systems to modernise StarHub’s technology landscape and accelerate digital transformation.

• Own the Innovation, Integration & Automation (IIA) strategy and roadmap for enterprise systems.
• Lead integration, orchestration, and middleware optimisation across ERP, CRM, HR, Finance, Risk, Compliance, and Productivity platforms.
• Drive intelligent automation and workflow transformation across enterprise functions.
• Establish and scale the Innovation & Automation Centre of Excellence (CoE).
• Govern standards, architecture alignment, and delivery excellence for all enterprise integration and automation initiatives.

• Define and execute the innovation, integration, and automation strategy for enterprise systems.
• Identify and evaluate emerging technologies that enhance enterprise agility, efficiency, and operational quality.
• Lead integration and orchestration design across ERP, CRM, HRIS, Finance, Risk, Compliance, and Productivity platforms.
• Oversee middleware optimisation to improve performance, reliability, resilience, and scalability.
• Champion API‑led connectivity, event‑driven patterns, and interoperability across enterprise applications.
• Drive adoption of intelligent automation platforms to streamline cross‑functional workflows.
• Establish automation governance, lifecycle frameworks, development standards, and reusable patterns.
• Measure automation ROI, efficiency gains, risk reduction, and operational impact.
• Lead the Innovation & Automation CoE to uplift capability, standardise practices, and accelerate delivery.
• Drive organisational change, training, and stakeholder alignment to support adoption of new solutions.
• Collaborate with Enterprise Architecture, Finance, HR, Risk, Security, and other enterprise teams to ensure cohesive design and prioritisation.
• Manage partner and vendor ecosystems supporting integration and automation platforms, ensuring quality and optimised utilisation.

• Integration architecture and orchestration across all enterprise applications.
• Intelligent automation strategy, delivery efficiency, and measurable ROI for corporate functions.
• Cross‑functional alignment across BTS, Enterprise Architecture, and business stakeholders.
• Strengthening of enterprise platforms through modern integration patterns and automation.
• Accelerated digital transformation, improved workflow efficiency, and enhanced employee experience.