Lead Program Manager (Innovations- Startups), Singapore

TechX Ventures is a private subsidiary by the Home Team Science and Technology Agency of Singapore, set up to cultivate a global community of public safety champions through science, technology, and innovation. The world of today is evolving rapidly, and collaboration is key to staying relevant.

At TechX Ventures, we advance global public safety by fostering deep partnerships between governments, thought leaders, and organisations. Through our programmes and events, we match the needs of public safety agencies to emerging technology from startups, companies and other agencies. We create vibrant, impact-driven platforms, engaging different stakeholders to design new initiatives and solutions for the peace of mind of our communities. At TechX Ventures, we look to the future to safeguard today.

• Led open innovation programmes (~50 startups) and proof-of-concept development. Refined challenge statements from end users, scouted and validated global deep tech startups from various countries.
• Drove co-innovation between startups, corporates and agencies.
• Built our ecosystem of partners consisting of VCs, accelerators and system integrators.
• Led innovation consulting projects internationally (innovation challenges, technology scouting services, ecosystem consulting/training).

The Program Manager is responsible for the end-to-end management and delivery of assigned innovation programs within Hatch’s Programs Unit. This includes delivering programs such as Dimension X, In Beta, Proof-of-Concepts (POCs), pilots, and other structured innovation formats.

The role ensures that programs are delivered effectively, meet defined milestones and outcomes, and align with the needs of Mission Partners (MPs). The Program Manager coordinates cross-functional teams, manages stakeholders, and ensures high-quality execution and reporting.

• Manage the full lifecycle of assigned programs from planning to execution, monitoring, and closure.
• Translate Challenge Statements (CS) received from the Partner Success and Scouting & Insights Units into structured program delivery plans.
• Define program scope, milestones, schedules, resource needs, and success criteria.
• Ensure programs meet delivery standards, KPIs, and Mission Partner expectations.

• Coordinate program delivery activities with Partner Success, Scouting & Insights, TXV teams, and other internal stakeholders.
• Integrate startup validation, technical insights, and operational inputs into program delivery plans.
• Ensure effective collaboration between Delivery Branch and other units throughout the program lifecycle.

• Oversee Project Managers executing POCs, pilots, and trials within assigned programs.
• Review project plans, ensure alignment with program goals, and monitor project progress.
• Provide issue resolution support, escalation management, and decision-making guidance.
• Ensure accurate tracking of project deliverables, risks, and outcomes.

• Serve as the primary operational contact for Mission Partners throughout program delivery.
• Coordinate stakeholder communications, reviews, workshops, and feedback sessions.
• Facilitate engagement between Mission Partners, startups, and Champions to support project success.
• Maintain strong professional relationships and ensure consistent stakeholder satisfaction.

• Track program progress using established governance frameworks, tools, and dashboards.
• Prepare clear documentation, including status reports, milestone updates, risk logs, and delivery summaries.
• Ensure all programs comply with internal SOPs, quality standards, and reporting requirements.
• Contribute to structured program reviews and identify areas for improvement.

• Identify opportunities to refine and improve in-service programs based on delivery experience.
• Recommend enhancements to program frameworks, processes, and operational workflows.
• Support VP, Programs in implementing improvements across the Delivery Branch.

• Manage program delivery within allocated budgets (without access to Mission Partner contractual values).
• Support procurement, financial tracking, and administrative processes where required.
• Ensure resource utilisation is aligned with program plans and organisational priorities.

• Experience in program management, innovation delivery, project management, or public-sector transformation.
• Demonstrated experience managing multi-stakeholder programs or innovation initiatives.
• Experience working with government agencies, startups, or complex ecosystems is advantageous.

• Program and project management
• Stakeholder and partner engagement
• Cross-functional coordination
• Risk and issue management
• Delivery governance and reporting
• Knowledge of innovation processes and ecosystems

• Strong communication and interpersonal skills
• Structured, organised, and detail-oriented
• Problem-solving and decision-making capabilities
• Collaborative working style
• High accountability and adaptability
• Ability to manage multiple concurrent programs/projects

• Internal: VP, Programs; Project Managers; Partner Success Unit; Scouting & Insights Unit; TXV functions; Operations; Finance
• External: Mission Partners (government agencies); startups; ecosystem partners; vendors and solution providers

Please note that your personal data disclosed to TechX Ventures Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.