APAC Customer Success Manager - Onboarding & Adoption, Singapore

• Engage with 'accounts at risk' to prevent churn.
• Drive product adoption and maximize customer value.
• Escalate complex issues.
• Debug and resolve workflow issues.
• Drive onboarding and deployment for new clients.
• Deliver training sessions to customer teams.
• Share customer insights with the product team.

• Medior/Senior profile with prior experience in customer success, technical account management, or a similar role.
• Tech-savvy, with the ability to debug and investigate technical workflows.
• Strong communication and proactive, with a \"get stuff done\".
• Comfortable working independently and managing multiple priorities.
• Fluent in English.

• High-impact position in a fast-growing company
• Fast growth of responsibility
• A company that sticks to its values in an open and informal atmosphere (see our culture page on the website for more details)
• Flexibility in working hours

You will be recruited based on competencies. Qualities of people are decisive, regardless of gender, religion, ethnic origin, age, sexual orientation, or any disability.