Technical Services Manager (Software Industry), Singapore

• Perm, Central
• Background in vendor professional services or delivering enterprise-level solutions with proven experience in software development, architecture, and SDLC best practices.
• Strong leadership skills with a track record of mentoring and managing technical teams.
• Familiarity with the banking/financial services industry.

As a Technical Services Manager, you will play a critical role in driving success by combining technical expertise, leadership capabilities, and client relationship skills. You will oversee technical delivery, guide teams, and act as a trusted advisor to various clients. By ensuring alignment between client needs and technical solutions, you will contribute to the excellence of the technology business unit.

Team Leadership

• Lead and mentor a team of developers and architects, fostering a culture of innovation, collaboration, and continuous growth.
• Conduct performance evaluations, provide career development support, and ensure team members are equipped for success.

Technical Leadership

• Provide hands‑on guidance in software development, system architecture, and the Software Development Life Cycle (SDLC).
• Review and evaluate designs, code, and system architectures to ensure delivery of high‑quality solutions.

Client Collaboration

• Serve as a trusted technical advisor to clients, addressing challenges, managing escalations, and maintaining strong relationships.
• Ensure clear communication and alignment between client requirements and technical delivery.

Best Practices & Delivery Excellence

• Establish and promote best practices for development, architecture, and quality assurance.
• Oversee technical project delivery and coordinate with business units to address challenges and meet regional commitments.

Technical Expertise

• Leverage proficiency in one or more of the following areas: cloud platforms (AWS), databases (Oracle, MS SQL, PostgreSQL), operating systems (Linux/Windows), Java frameworks, or DevOps tools (Docker, Kubernetes, CI/CD).

• Proven experience in software development, architecture, and SDLC best practices.
• Strong leadership skills with a track record of mentoring and managing technical teams.
• Exceptional client‑facing and problem‑solving abilities.
• Ability to balance people management responsibilities with hands‑on technical delivery.
• Expertise in cloud platforms, databases, operating systems, Java frameworks, or DevOps tools.
• Experience with Anti‑Money Laundering/Fraud solutions or similar platforms.
• Background in vendor professional services or delivering enterprise‑level solutions.
• Familiarity with the financial services industry.