Senior Workforce Management Officer – Contact Center, Singapore

UOB in Singapore is looking for a Senior Officer for Workforce Management in their Group Contact Center. This role will ensure data integrity and availability, while also managing reporting requirements and identifying process improvements.

Candidates should hold at least a Bachelor Degree and have a year of experience in Workforce Management. The ideal applicant is skilled in data analysis and effective communication, thriving in a collaborative environment.

UOB offers an equitable work environment, encouraging applications from all qualified individuals.