Boutique / Deputy Director (Fine Jewelry, Timepieces), Singapore

You will lead the team to achieve short- and long-term sales performance, including meeting turnover targets, improving profitability, and growing the client database. You will play a vital role in motivating and guiding the team, while also nurturing their professional development. Adecco collaborates with globally renowned luxury brands celebrated for their innovation, expertise, and craftsmanship in timepieces and jewellery design.

• Ensure the boutique is consistently maintained to the highest standards, delivering an exceptional client experience at all times.
• Uphold a culture of professionalism and respect, ensuring every visitor is treated in line with luxury retail standards.
• Drive client acquisition by leading the team to convert walk-in clients and proactively develop new clientele beyond the boutique.
• Champion the effective use of the boutique's client database to strengthen relationships and enhance sales opportunities.
• Initiate and execute marketing activities (e.g., client events, mailers, partnerships, and collaborations) to achieve sales targets.
• Oversee and enforce company discount policies in alignment with brand guidelines.
• Manage stock levels to ensure optimal inventory coverage and control.
• Lead, coach, and develop the team, including recruitment, performance evaluation, and ongoing training.
• Assess team capabilities and implement structured development plans to enhance overall performance.

• 8 years of retail experience with at least 6 years at the supervisory level.
• Excellent customer relations management skills with a solid client base.
• Good knowledge of watches / high jewellery is a definite asset.
• Strong business sense of retail service, passion for retail operations.
• Good knowledge of computer applications.
• Proficient in MS Office, PowerPoint & reporting.
• Sales-driven and able to work under pressure.
• Excellent leadership, presentation, and communication skills.