Call Centre Officer, Singapore

Same platform, different brand. Your saved jobs and alerts as well as your log in details have moved with you.

Location: Changi / Jurong East (Need to be open to both locations for 3 months training period)

Contract: 12 Months (renewable / convertible) - 3 months training

Working Hours: Any 8 hours between 8am-8pm (eg. 8am-5pm/ 9am-6pm/ 10am-7pm/ 11am-8pm)

Salary: Up to $3,500 + Shift Allowance

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

• Call Centre experience is an advantage
• Great interpersonal & positive attitude
• Proficient in MS Office