Assistant General Manager, Singapore

The Assistant General Manager supports the General Manager in the overall strategic and operational management of a commercial building and integrated retail facility. The role ensures optimal asset performance, high service standards, tenant satisfaction, regulatory compliance, and financial efficiency, while protecting and enhancing the long-term value of the property.

• Oversee day-to-day operations of the building and mall, ensuring seamless functioning of all facilities.
• Ensure preventive and corrective maintenance of MEP systems, HVAC, vertical transportation, lift safety systems, and common areas.
• Maintain high standards in cleanliness, aesthetics, sustainability, and operational efficiency.
• Manage outsourced service providers including facilities management, security, housekeeping, landscaping, and parking operations.
• Prepare, manage, and control annual operating budgets (OPEX and CAPEX).
• Monitor service charge recoveries, cost controls, and variance analysis.
• Optimize operational costs without compromising service quality.
• Support asset management strategies to enhance NOI and asset value.
• Act as the primary point of contact for key tenants and retail operators.
• Foster strong landlord–tenant relationships and ensure high tenant satisfaction.
• Handle escalations, disputes, lease obligations, and service delivery issues professionally.
• Coordinate with leasing, marketing, and asset teams to support tenant retention and occupancy targets.
• Ensure compliance with building operating guidelines and brand standards.
• Ensure full compliance with local authorities, statutory regulations, and industry standards.
• Oversee health, safety, and environmental (HSE) policies and emergency preparedness.
• Ensure continual building certifications such as BCA Green Mark and SLE certifications, ISO14001, ISO45001 and ISO50001.
• Conduct regular audits, inspections, and risk assessments.
• Manage incident reporting.
• Prepare regular operational, financial, and management reports for senior leadership and ownership.
• Provide insights and recommendations to enhance asset performance and customer experience.
• Support asset enhancement initiatives, refurbishments, sustainability programs and due diligence work.

• Bachelor’s degree in Property Management, Engineering, Business Administration, or related field.
• Professional certifications (RICS, CPM, IFMA, or equivalent) preferred.
• Minimum 8–12 years’ experience in property management, with at least 5 years managing Grade A commercial buildings.
• Strong knowledge of MEP systems, facilities management, and commercial leasing environments.

Information collected is for this recruitment and selection only, data are protected against unauthorized access. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. All documents and personal data of unsuccessful applicants will be destroyed once the post is filled.