Strategic Account Manager, Singapore

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

The Major Account Manager (MAM) in Singapore focuses on proactively selling Trend Micro products and services into major FSI accounts. The role drives quota attainment by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.

• Act as the account lead for assigned accounts based on the Client Value Proposition.
• Work closely with clients to identify needs, planned initiatives, business directions, and serve as a trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives.
• Provide backup and support to client teams where required.
• Recognize as the go-to person internally on the own client portfolio.
• Partner internally with cross‑functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics.
• Pro‑actively engage and drive opportunities with respective enterprise customers.
• Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools.
• Maintain sound knowledge of the industry, trends, and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services.

• Participate in industry conferences, trade shows and seminars, as required.
• Participate in the planning and execution of programs designed to promote Trend Micro’s activities.
• Document and regularly maintain all relevant information in Salesforce.

• 8+ years’ experience in major Account Management in Information Technology / Security solutions companies.
• Experience of handling BFSI accounts is good to have.
• Ability to effectively engage at the C‑level with customers.
• Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market.
• Strong knowledge of Virtualization and cloud‑based solutions preferred.
• Pattern of quantifiable success in large account management and selling strategies.

Trend Micro strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity — the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio‑economic status, and political philosophy.