Senior Associate, Game Operations, Singapore

Job Description
Strategize, plan and execute seasonal in-game content plan on a local level, suited according to the local market's preference Oversee revenue and engagement monthly KPIs for the product, and develop plans to achieve the KPIs Measure the success of product features after release and optimize their performance through split-testing and rapid, data-driven iteration Cross team collaboration with Marketing, Design, Customer Support, and other teams to implement plans that achieve product KPIs and provide a good experience to our players Support the product feature and tool roadmap by surfacing unmet player needs and identifying pain points Analyze key metrics and user feedback on a real-time basis to determine user trends and behavior Collaborate with the Live Services teams to detect, surface and optimize the game economy, features and concepts, implement rebalancing plans, and identify and close out exploits Deliver meaningful analyses and insightful outcome-driven presentations on analytic topics and results to both technical and non-technical audiences Build deep understanding of the product and players through regular user research such as, but not limited to, surveys, user interviews and focus group discussions
Job Requirements
Bachelor's degree from a reputable university Minimum 3 years of relevant experience in operations, product management, product strategy, or other related fields, preferably within the tech or gaming industry Strong analytical skills with the ability to analyze data, develop meaningful insights, and identify areas for improvement Experience in overseeing, building, and iterating functions and processes Adaptable, well-rounded fast learner with strong logical thinking and problem-solving skills Strong communication and project management skills with the ability to handle multiple tasks in an organized manner and deliver under pressure Experience and passion in the gaming industry is a plus