Information Technology Manager, Singapore

KEY RESPONSIBILITIES
Lead and manage both in-house and outsourced IT teams to ensure consistent and efficient desktop and infrastructure support. Supervise day-to-day IT operations, ensuring seamless support and service delivery across the organization. Plan, execute, and manage IT infrastructure projects aligned with business priorities. Develop and implement long-term IT roadmaps and improvement plans. Manage external IT vendors to ensure contractual obligations and SLAs are met. Evaluate vendor performance and maintain strong working relationships. Provide technical guidance to subsidiaries and coordinate with their IT teams to align with group-wide IT strategies and standards. Identify, recommend, and implement IT systems and technologies to support business needs and improve operational efficiency. Review reports and lead investigations related to cybersecurity incidents, email gateways, security awareness programs, and outsourced IT functions. Monitor network performance and firewall/security alerts (Level 2) and determine appropriate escalation or mitigation actions. Provide Level 2 support for servers, infrastructure, and Office 365 environment. Oversee lifecycle management of IT hardware and software assets. Maintain an accurate IT asset register and manage periodic refresh of equipment to catch with technology. Develop and manage the annual IT budget, ensuring optimal cost efficiency and value.
REQUIRED QUALIFICATIONS
Bachelor's degree in computer science, information technology or a related field. At least 3 years' experience in people management skills and managing medium to large enterprise. At least 10 years' experience in IT infrastructure, Cybersecurity and audit. Strong problem-solving and analytical abilities Excellent communication skills and the ability to work effectively across diverse cultures and locations Familiarity with IT security tools, infrastructure monitoring, and enterprise software platforms (e.g., Office 365, firewalls, network systems) Vendor & Budget Management (IT Procurement, Contracting, SLA, CAPEX) Server (Windows/Linux), VMware, Hyper V, Cisco Networks, Firewalls VAPT, SOC, CCOP, Endpoint Security, Sophos Anti-Virus Proficient bilingual written and verbal communication skills as one needs to manage our English and Chinese-speaking clients and stakeholders.