Smart HR Leveraging Generative AI for Admin Tasks, Singapore
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In many companies without a dedicated HR department, Admin Managers and Administrators take on HR responsibilities in addition to their daily duties. This includes drafting …
Essential Skills for Professional Administrators, Singapore
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Why do you reckon there is a need to evolve with the changing demands and expectations of your role as an Administrative Professional? In fact, do you seek to be a first-class …
Effective Workplace Communication, Singapore
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“Work is easy, it is the people that is the problem!”. If this is how you feel in the workplace, an area to explore and improve is communication. We know communication is …
Service by Design Creative Thinking for Customer Satisfaction, Singapore
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Today’s customers expect seamless, convenient and personalised service experiences. Organisations that fail to innovate service experiences risk losing both loyalty and competitive …
Time and Stress Management Skills, Singapore
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This time and stress management course is designed for people who want to improve managing their stress and their time. Planning and organising your work is a vital skill to …
Mastering Presentations Blending Human Touch with AI Tools, Singapore
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looking to enhance their communication skills. Learn how to analyse your audience, structure impactful presentations, and leverage AI tools like ChatGPT for content development …
Decision Making and Critical Thinking, Singapore
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In today’s fast-moving business environment, professionals are expected to make smart decisions quickly and think critically amid overwhelming information. Decision Making and …
Connected Leadership Driving Results Through Human Connection, Singapore
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In today’s fast-changing and increasingly people-centric workplace, leadership goes beyond authority, it’s about authentic connection. Modern leaders must lead with emotional …
Working with Different Personalities, Singapore
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As our workplace become more globalised and fast paced, the ability to work with each other becomes increasingly important to the organisation’s success and to the individual …
Setting KPIs & Goals for Effective Job Performance, Singapore
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KPIs and goals setting is with the end in mind. Most organisations practice some degree of management by objectives (MBO), some call it strategic thrusts, some call it strategic …
Handling Employee Grievances and Discipline, Singapore
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Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice, which an employee experiences about his job and its nature, management policies and procedures, …
(WSQ) The Employment Act, Singapore
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Do you sometimes find it a struggle to apply the requirements in the Singapore Employment Act while balancing the operational needs of your organisation? Or do you feel it hard to …
(WSQ) Essential Supervisory Skills, Singapore
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Designed for aspiring and new supervisors, this workshop empowers you to step into leadership with confidence. You’ll learn how to inspire teams, build a strong workplace culture, …
Enhancing Learning and Talent Development with Generative AI, Singapore
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Ever led a session where learners seemed disengaged, or wondered why some training sticks while others fade fast? What if you could design experiences that truly connect — using …
(WSQ) Effective Email Writing with Generative AI, Singapore
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Has writing an email ever got you scratching your head, trying to figure out how best to make your reader understand you from the get-go? Does this take up too much of your time? …
(WSQ) Developing & Coaching Teams for High Performance, Singapore
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The effectiveness of a manager is highly interlinked with the proficiency and performance of his or her team members. A manager who makes the effort to instil a positive learning …
(WSQ) Business Presentation Skills with Generative AI, Singapore
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Master the art of business presentations with AI in this hands-on course designed for professionals looking to enhance their communication skills. Learn how to analyse your …
(WSQ) AI Productivity Tools for Admin Professionals, Singapore
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Administrative professionals today juggle emails, minutes, scheduling, reporting, and document organisation—often under tight deadlines. Generative AI can transform these tasks, …
(WSQ) Leading Your Team Strategically KPIs & Goals Setting, Singapore
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Course: Leading Your Team Strategically: KPIs & Goals Setting A critical function of a manager involves the understanding of the organisational goals and strategies, and …
WSQ - Advanced Skills for Administrative Professionals Course, Singapore
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Course: (WSQ) Advanced Skills for Administrative Professionals Administrative professionals often face challenges, such as managing diverse stakeholder expectations, navigating …
Telephone Etiquette & Techniques on Handling Difficult Callers, Singapore
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Course: Telephone Etiquette & Techniques on Handling Difficult Callers “You never get a second chance to make a great first impression.” You are the first person that your clients …
Essential Management Skills Course, Singapore
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Course: Essential Management Skills Are you experiencing challenges to engage, motivate and inspire your team? How can you achieve results for your team, department and organisatio …
Clarity & Confidence Assertiveness for Today’s Professionals, Singapore
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Course: Clarity & Confidence: Assertiveness for Today’s Professionals Being assertive is about communicating your needs and desires in a clear and respectful manner so as to have …
Coaching for Performance – Develop Your People, Singapore
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Course: Coaching for Performance – Develop Your People Coaching is gaining importance in the corporate world. It is not about telling someone what to do, but rather listening …
