MANAGER, Kallang

Job Description
Thermectech Pte Ltd is a specialized engineering service company supporting the commercial kitchen and food service industry in Singapore. We provide technical support, installation, maintenance, and troubleshooting services for a wide range of commercial food equipment. We are seeking an experienced
Service Manager
to lead our engineering service operations and manage a team of technicians handling preventive maintenance and breakdown services across multiple sites. The successful candidate must possess
strong technical expertise, leadership capability, and operational management experience
within the commercial kitchen equipment industry. Key Responsibilities
. Lead and supervise the daily operations of the service department, including manpower deployment, job scheduling, and technical oversight. . Manage and coordinate
preventive maintenance programs and emergency breakdown services
across multiple commercial kitchen sites. . Provide
hands-on technical troubleshooting
and guidance for complex equipment failures. . Review and approve all service reports, ensuring compliance with company procedures and service documentation standards. . Liaise with
equipment manufacturers and suppliers
regarding technical specifications, spare parts verification, and warranty support. . Ensure all service operations comply with
Workplace Safety and Health (WSH) regulations
and relevant Singapore safety requirements. . Conduct periodic
technical training and competency development
for service technicians. . Oversee spare parts management, service inventory planning, and procurement coordination. . Monitor service response time, productivity, and service quality performance indicators. . Attend critical technical cases and support technicians in resolving complex mechanical and electrical issues. Job Requirements Experience
Applicants must have: .
Minimum 12 years of relevant experience
in servicing commercial kitchen equipment, industrial cooking appliances, or food service engineering systems. .
Minimum 6 years of experience managing technical service teams
in the hospitality or food service equipment industry. . Proven experience supervising
multi-site service operations involving preventive maintenance contracts and emergency repair services. Technical Knowledge
Applicants should demonstrate strong technical competency in the servicing and troubleshooting of the following equipment: . Commercial combi ovens . Blast chillers and blast freezers . Walk-in refrigeration systems . Commercial dishwashing systems . Gas cooking appliances . Electrical cooking equipment . Steam cooking systems . Food preparation and processing equipment Technical Skills
Candidates should be able to: . Interpret
technical manuals, wiring diagrams, refrigeration schematics, and mechanical drawings . Diagnose
complex electrical, refrigeration, gas, and mechanical faults . Prepare detailed
technical service reports and maintenance documentation . Manage
technical service scheduling and resource planning Preferred Competencies
The following will be advantageous: . Experience working with international commercial kitchen equipment manufacturers . Knowledge of refrigeration systems and commercial cooking equipment servicing . Experience managing preventive maintenance contracts in the hospitality or food service sector . Familiarity with workplace safety procedures and technical compliance standards Other Requirements
. Strong leadership and team management capability . Excellent problem-solving and decision-making skills . Ability to handle multiple service cases and operational responsibilities simultaneously . Strong communication and documentation skills