E-commerce / Digital Marketing, Kampong Ubi

Job Summary Manage and execute daily e-commerce operations, driving seamless order fulfillment, customer engagement, and product presentation to enhance online sales performance and brand presence. Responsibilities Prepare and pack customer orders accurately to ensure timely delivery and customer satisfaction Manage and update product listings across multiple e-commerce platforms including Shopee, Lazada, and Tiktok to optimize visibility and sales Respond promptly and effectively to customer enquiries via platform chats to resolve issues and enhance customer experience Collaborate with cross-functional teams such as product management, graphics, and sales to align e-commerce activities with business goals Coordinate and manage live streaming sessions on screen and backend to promote products and engage customers Create and curate engaging content for social media platforms to support brand awareness and product launches Liaise with Key Opinion Leaders (KOLs) to coordinate brand/product launches and ensure content is current and impactful Proficiency in Photoshop and Canva would be a plus. Adapt communication and problem-solving approaches to respond effectively to dynamic e-commerce situations Prioritize multiple tasks and manage time efficiently to meet operational deadlines and business objectives
Preferred competencies and qualifications Experience with Photoshop and Canva for content creation and graphic design
Other Information Work schedule: 5-day work week with Saturdays included on a rotation basis Working hours: 9am - 5pm Annual leave: 14 days per calendar year