Public Relation Officer (PRO), Kampong Ubi

. Involved in Housing & Development Board (HDB) projects eg: -Rainwater harvesting initiatives for HDB -Renovation and improvement work for HDB Hub toilets -Upgrades and enhancements for multi-storey carpark facilities under HDBjurisdiction . Liaised with residents, overseeing daily repair routines among workers. . Clarified Repair Method Statements for residents, maintaining accuraterecords and adhering to Client's specifications. . Addressed resident feedback and complaints, reporting outcomes to themanager. . Organized work schedules to prevent conflicts during repairs, fosteringpositive relationships with residents. . Coordinated site inspections and managed defect rectifications. . Planned and coordinated timely execution of works within flats,ensuring smooth project operations among residents, contractors, consultants,and authorities such as Town Councils and HDB. Proactively addressed complaintsstemming from construction activities. . Managed inquiries, feedback, and project-related complaints, followingup with appropriate actions for resolution. . Handled additional responsibilities as assigned.