Operation & HR Executive / Manager (AI-Driven Efficiency), Paya Lebar

Job Description Full Smart Technology (SINGGATE) is a market leader in Singapore's smart home security industry. We are looking for a high-energy, 'AI-Native' professional to join us as an
Operation & HR Executive / Manager . This is not a traditional administrative role. We are seeking an
'Efficiency Hacker' -someone who bridges the gap between high-tech AI implementation and grounded, meticulous operational management. You will be the central hub connecting our After-Sales, Sales Administration, and Engineering teams, ensuring seamless coordination while championing the use of AI to drive company-wide productivity. Key Responsibilities 1. Operational Excellence & AI Implementation Act as the primary liaison between the
After-Sales Support, Sales Administration, and Engineering teams
to ensure smooth project execution and customer satisfaction.
Identify operational bottlenecks and proactively deploy
AI tools (e.g., ChatGPT, Gemini,Claude, Automation platforms)
to optimize internal workflows and reporting.
Monitor day-to-day operations to ensure service quality and timely resolution of customer issues.
2. Strategic Human Resources Management Manage the full
recruitment lifecycle , including job postings, candidate screening, interviewing, and onboarding.
Ensure 100% compliance with Singapore
MOM regulations , Employment Act, and company policies.
Assist in developing performance evaluation and incentive frameworks to drive team motivation.
Foster a high-energy, positive, and growth-oriented company culture.
3. General Administration & Reporting Handle essential administrative tasks, documentation, and data management with extreme accuracy and patience.
Translate complex operational data into clear, logical reports for management review.
Requirements Education:
Bachelor's degree in Human Resources, Business Administration, or a related field .
Experience:
Minimum 1-2 years of experience in HR or Operations.
High-potential Fresh Graduates
with strong leadership experience in student organizations/societies are highly encouraged to apply.
AI Proficiency:
Must be an active user and enthusiast of Generative AI tools and workflow automation.
Soft Skills:
Exceptional logical thinking, problem-solving skills, and the ability to remain calm under pressure.
Character:
High energy, proactive ('can-do' attitude), and capable of handling both creative AI tasks and repetitive administrative duties with equal dedication.
Language:
Professional fluency in
English and Mandarin
(to communicate effectively with diverse internal teams and stakeholders).
Why Join SINGGATE Innovate with AI:
Work in an environment where AI exploration is encouraged, not just permitted.
Fast-Track Career:
Direct exposure to management and the opportunity to scale with a leading smart-tech company.
Dynamic Culture:
Join a vibrant team that values execution, transparency, and high performance.
How to Apply Please submit your updated CV via this platform. (Mandatory Requirement):
As part of our screening process, please include a short paragraph in your application (or cover letter) on
'How you believe AI can specifically improve administrative or HR efficiency in a SME environment.'