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Welcome to our shop Product return policy

Make sure the product is unboxed/videoed clearly and with a package seal that is still neat according to the shop

The goods do not match the order

The condition of the goods does not match the description in the advertisement

We will reject returns or funds if:

Wrong purchase, wrong type, not suitable or not compatible. Please confirm the product you want to buy, we will try to help if the item you buy is suitable or compatible

Because we send the product in good condition and most of the damage is caused by external couriers

If it is proven that our fault is 100% damaged goods will be returned


Complain about orders

Please check the ordered items before completing the order status

Please include full video evidence when making a complaint

We will reject complaints that are not accompanied by a full video