School Discipline Support Officer #Jurong West

Working Hour Mondays, Tuesdays, Thursdays: 0730hrs to 1700hrs Wednesdays: 0800hrs to 1730hrs Fridays: 0730hrs to 1630hrs Key Roles Investigative & Case Support Assist the Student Management (SM) team in conducting preliminary investigations and fact-finding interviews.
Obtain statements from students and witnesses, compile evidence, and prepare structured incident reports for relevant Key Personnel (KPs).
Communicate findings and updates to parents, staff, and students to ensure closure of cases.
Maintaining Strong Discipline Tone Conduct regular walkabouts around the school (e.g., stairwells, free-play areas) to uphold discipline standards.
Station at the canteen during recess/breaks to manage student behaviour (e.g., addressing queue-cutting).
Detention & Restorative Follow-Up Work with the SM team to ensure students attend detention sessions.
Supervise detention sessions
Engage students meaningfully during detention to promote reflection and behavioural improvement.
Maintain attendance and behavioural records during detention.
Track and follow up with students who default on detention.
In-House Suspension Support Assist the SM team in managing students who are removed from class or placed on internal suspension.
Support learning continuity during suspension by liaising with Year Heads.
Reception Duties (Primarily During MOE School Holidays - Mar, Jun, Sep, Nov & Dec) Manage the school's front counter services.
Provide general administrative support to the admin office.
Perform data entry and other duties as assigned by the school.
Skills & Experience Work Experience:
Minimum 3 years of experience in a uniformed service, educational setting (e.g., Police, Prison Service, School Discipline Team, or equivalent), with involvement in youth-related case investigation and restorative practices (e.g., behavioural support).
Competencies: Calm and composed when managing challenging student situations.
Firm yet respectful approach when working with students.
Strong communication and interpersonal skills to engage students, teachers, and parents effectively.
Technical Skills: Proficient in MS Word, MS Excel, email correspondence, data entry, and Google collaborative tools.