I-Security Engineer, Boon Lay

RESPONSIBILITIES: Post-sales activities of Cybersecurity or Network Performance Monitoring products Involve in Large-scale (Local & Regional) Project Implementation Provide on-site implementation services including testing, deployment & documentation Provide technical support in ensuring customer satisfaction Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues Be on routine standby to support 24x7 maintenance support calls Requires the ability to communicate issues clearly and concisely
REQUIREMENTS: Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field At least 1-2 years relevant experience in IT industry providing network support and administration. Equip with knowledge & experience in networking such as routing and switching technology. Possess CCNA or CCSA certification. Able to work independently as well as in a team environment. Willing to work hard and eager to learn about new technologies. Polite and able to communicate well to the clients. Analytical and possess good troubleshooting skills. Willing to work extended hours and on standby duty. Excellent interpersonal and communication skills. Independent and motivated.