[23 Days of Pre-sales]YA Cabinet Bookcase Cabinet Storage …, Novena

????????????????Welcome to AYA HOME Home Furnishings Store! We offer many special deals, so please stay tuned!

???? FAQ

???? Question 1: How long will it take to receive my order?

???? Hello! Most of our products are custom-made and shipped from Singapore. Some styles require restocking. The restocking cycle is generally 2-3 weeks. Under normal circumstances, restocking can be completed within two weeks of placing the order, but there may be slight delays during holidays.

???? Question 2: Are the products authentic?

???? All our products are authentic, with strict quality control. Our style is primarily simple and modern, so you can shop with confidence.

???? Store and Service Information

???? About Us
We are a home furnishings store with our own factory, focusing on design and practicality, and supporting exclusive customization services.

???? Logistics & Delivery Time
The overall delivery time after ordering is approximately 3-4 weeks, with full tracking available.

???? After-Sales Guarantee
If you encounter any quality issues upon receiving the goods, we will respond promptly and handle them appropriately to ensure your shopping experience.

???? Installation Service
1. Installation is not included in the price of any products in this store. You can schedule a professional installer for your home.

2. After receiving the goods, contact customer service to register and schedule an installation appointment. The installation fee will be paid to the installer in person.

???? Shipping Instructions
To ensure the safety and convenience of transportation, most of our products are shipped disassembled.

???? Delivery Service
1. Delivery personnel only provide door-to-door delivery; they are not technical personnel and do not provide installation or debugging services.

2. Product Delivery: If there is no elevator or the elevator cannot access the property, manual carrying upstairs will be required, incurring an additional fee collected by the on-site delivery personnel. The fee will be based on the actual situation. Please confirm your home's access and elevator conditions before placing an order.

???? Customization Service
We support custom furniture design based on your space dimensions and style preferences (customization incurs an additional fee). All products are manufactured directly in our own factory, undergoing rigorous quality control from design to shipment to meet individual needs.

???? Important Note
Products are shipped directly from the factory warehouse. During long-distance transportation, minor dust, small scratches, or minor bumps may occur on the outer packaging or product surface. This is normal logistics and not considered a quality issue.

Those with extremely high standards for appearance or perfectionists should purchase with caution. Thank you for your understanding and tolerance.

???? From factory to your home, we strictly control every step, ensuring high-quality furniture crosses mountains and seas to warmly decorate your life.