Transportation Operation Specialist, Serangoon

Job Responsibilities 1. On-site Fleet Management at Customer Warehouse (Core Responsibility) Daily Attendance & Dispatching : Visit the customer warehouse in the morning to verify attendance of outsourced fleets and arrange daily dispatch tasks and routes. Loading Supervision : Supervise the loading process on-site to ensure standardized and timely cargo loading. Exception Handling : Resolve outstanding delivery and distribution issues from the previous day and coordinate on-site problem-solving. COD Collection : Collect and consolidate daily Cash-on-Delivery (COD) payments to ensure timely cash flow recovery. Documentation Management : Compile and submit daily dispatch documents and operational reports.
2. Transportation Operations & System Management End-to-End System Operations : Manage all transportation-related system activities in Singapore, including order entry, tracking, exception reporting, and billing reconciliation. Data Maintenance : Ensure accuracy and timeliness of system data to support business decisions. Process Optimization : Propose improvements to operational workflows based on system feedback.
3. Business Project Implementation & Coordination Execution Monitoring : Track execution of transportation operations within projects, identify issues, and drive timely resolution. Cross-functional Collaboration : Work closely with Sales, Customer Service, and Finance teams to ensure smooth project execution across all stages.
Job Requirements 1. Experience: Proven experience in logistics operations or fleet management, with familiarity with the Singapore logistics market and regulations.
2. Skills: Proficient in logistics systems (e.g., TMS, WMS). Strong on-site management, communication, coordination, and problem-solving skills. Able to work in an operational/field environment with basic English communication skills.
3. Competencies: Strong sense of responsibility and attention to detail. Ability to work under pressure. Team-oriented with good collaboration skills.