Spa therapist, Toa Payoh

Responsibilities
Deliver a variety of massage services, beauty treatments, and wellness therapies in accordance with company standards.
Interact with guests during treatments to understand their comfort level and adjust techniques when necessary.
Handle customer feedback professionally, escalate complaints when required, and report any incidents to the supervisor promptly.
Maintain high hygiene standards by cleaning and disinfecting treatment areas, replacing linens, and sanitizing tools and equipment before every session.
Clearly explain available treatments and therapies to guests, offering appropriate suggestions based on their needs.
Ensure treatment rooms are well supplied at all times and inform the supervisor of any low or missing stock.
Check guests' health conditions, medical history, and allergies prior to performing any spa service.
Requirements
Possession of a massage-related certificate or diploma will be an advantage.
Previous hands-on experience in a spa or wellness environment is required.
Strong understanding of human anatomy, body mechanics, and various massage techniques.
Physically fit and able to remain on one's feet for long working hours.
Well-organized with good time management skills.
Able to communicate clearly and professionally with guests and team members.
Demonstrates excellent service attitude and customer care skills.
Patient, respectful, and attentive to guests' needs.